This might seem like a simple process but I installed my wife’s old machine and discovered the cartridges for a Brother MFC-465CN cost $24.95 for the black cartridge and $39.95 for the color cartridges. So, only needing black ink for a school task oriented printer, I paid $24.95 and tax, returned home and after a long difficult struggle through the rules and the FAQ on the web site discovered you must have all the cartridges without any of them being empty to run the printer. So all I needed to do was go and buy the $39.95 color cartridges.
Thus I went back to the store and bought a new printer from Hewlett Packard after pricing the cartridges in advance. They are 14.95 for black and 19.95 for the colors.
For you guys at the Brother Company, I want you to understand that if you wait for my next purchase of your product, it might be some time, a very long time. My new printer cost less than your cartridges and it’s a wireless model.
For further stories and expressions of deep and abiding discontent, go to this site and enjoy.
What to do with the old Brother printer? I am considering breaking it up with a tree limb or a hammer or something like that and posting the process on the web. We’ll see what happens.
James Pilant