This comment on the automation of the coffee industry is excellent in its perception of the likely long term damage. This is a second re-blog for Yamada in a relatively brief time but I was struck by the column’s implications and decided to re-blog anyway. jp

One of my occasional stops on the walk from work to the subway is a CVS drugstore in downtown Boston.  Over the past few months, CVS has been installing more self-service checkout counters at this outlet, whereby the customers electronically ring up their purchases and provide payment, without the help of a cashier.  A CVS employee hovers around the self-service counters to help out the befuddled, such as me. Recently I walked in the store and wa … Read More

via Minding the Workplace