The ‘Customer’-Physician Relationship (via The Monday Morning Business Ethicist Blog)

A wonderful discussion of Kant in the light of hospital policy. I both recommend you read it and put The Monday Morning Business Ethicist Blog on your favorites. Better yet, subscribe.

James Pilant

The 'Customer'-Physician Relationship Medicine is subtly shifting from an emphasis on what is ideally best for the patient to an environment where hospitals are marketed from survey results and physicians are instructed on how to encourage customers to check the ‘Excellent’ box when rating their care. The danger in primarily viewing a patient as a consumer is that well known adages like ‘the customer knows best’ can gravitate toward motivations based primarily on the profit motive ra … Read More

via The Monday Morning Business Ethicist Blog